Privacy and cookie policy

Last updated: January 7, 2021
In this policy we describe our privacy practices: what data we collect from our visitors and customers, how we collect this data, what we do with it, how the data is protected and what rights you have in relation to your personal data.
By using our website, you declare that you have read this privacy policy.


1.IMPORTANT!
With the help of this privacy policy we want to clearly describe when, why and how we collect and use your personal data and what your legal rights in relation to until this data. This Privacy Policy is not intended to supersede any rights you may have under data privacy laws.

​Before making any purchases on our website, please read this Privacy Policy and ensure that you fully understand our practices in relation to your personal data. If you have fully read and understood this Privacy Policy, but do not agree with our practices, please exit or exit this website immediately. If you have any questions regarding this privacy policy, please contact us at privacy@theblooom.nl.


2. WHAT DATA DO WE COLLECT
We collect two types of data about our visitors and customers:

De-identified and non-identifiable information about a visitor or customer, which we have obtained or collected automatically by this person has used website. We cannot deduce from non-personal data which visitor or customer this data relates to. The non-personal data we collect consists mainly of technical data and aggregated usage information, such as data about visitors' surfing behavior and "click-stream" activity, session heatmaps and scrolling information, non-identifying information about devices, among other things. , operating systems, web browsers, screen resolutions, language and keyboard settings and Internet service providers of visitors or customers, referring pages, exit pages, and date and time stamps.

Individually identifiable information, that is, information that identifies or identifies an individual with some effort the identity of an individual can be derived, or information that may be of a personal or sensitive nature ("Personal Data"). The personal information we collect primarily consists of contact information (such as email address or telephone number), billing information (such as name, physical billing address, payment method and transaction information, which is only collected from customers using paid services), browser or usage session (IP address, geographic location and/or unique device identifier), information about associated third-party accounts (for example, the email address or username of a linked account with PayPal or Facebook), scans of identity documents made available to us (identity card, driver's license, passport or business registration document), and any other Personal Data provided by customers while making purchases. To be clear, non-personal data linked to personal data will be considered and treated by us as personal data as long as this link remains.


3. How do we collect this information?
We primarily collect information through two methods:

We collect information through your use of our website. For example, when you visit the website or, for example, when you register a BLOOOM account, we are aware of this and will generally collect and record information about these visits and sessions and related data.Including by using "cookies" and other tracking technologies

We collect information that you provide yourself. For example, we collect the personal data you provide to us when you register, when you log in to our website through third party platforms such as Facebook or Google when you submit Personal Data and/or when you contact us directly through a communication channel such as email.


4. Why do we collect this information?
We collect non-personal data and personal data for the following purposes:

1) To offer and perform products or services
2) To further develop, adapt and improve the website and products based on the common or personal preferences, experiences and/or problems of visitors or customers.
3) To provide support to our visitor or customer;
4) To be able to approach our visitors or customers with general or personalized messages about our services or with promotional messages;
5) To support and offer contests and promotions, to check whether participants are eligible to participate, to monitor results, to contact prize winners and to be able to award prizes and other benefits;
6) To provide aggregated statistical data and other aggregated and/or derived non-personal data generate data with which we can offer and improve our website and services ourselves;
7) To improve data security and fraud prevention; and
8) To comply with all applicable laws and regulations.

We will only use your Personal Data for the purposes described in section 4 if we are satisfied:

that it use of your personal data is necessary to provide you with customer or technical support, or

that the use of your personal data is necessary to comply with a legal obligation to which we are subject, or

that the use of your personal data is necessary to serve our legitimate business interests as a company (for example, to maintain and improve our webshop or blog by identifying usage trends, technical issues and the effectiveness of The BLOOOM advertising campaigns), provided that this is always done in a way that is proportionate and that takes into account your privacy rights.

Making purchases in our webshop is not allowed for children under the age of 18. No one under the age of 18 should provide us with personal information through our website. We never knowingly collect personal information from children under the age of 18. Parents and guardians should always supervise their children's online activities.


5. Where do we store your data?
Personal data of visitors and customers can be tracked, processed and stored by The BLOOOM insofar as necessary to properly deliver the website and/or insofar as required by law (as explained in more detail below ).

At your request, The BLOOOM will inform you whether we hold any personal data about you. You can view, correct or request to have your personal data destroyed. We will respond to your request within the time frame required by law or within a reasonable time.

​Please note: permanent deletion of your account means that all your information will be deleted from The BLOOOM's databases. After this procedure you will no longer be able to use your BLOOOM account and all associated data will be permanently deleted and The BLOOOM will no longer be able to recover your account or retrieve your data. If you contact The BLOOOM in the future, the system will not recognize your account and we will not be able to find the deleted account.

6.Sharing personal data with third parties
The BLOOOM may share your personal data with third parties (or otherwise give third parties access to your personal data), but only in the following ways and under the following circumstances:

Third party services:
The BLOOOM works with a number of selected suppliers whose services and solutions complement, support and/or improve our own website. This includes, among others: hosting and server colocation services , communications, billing and payment processing, domain name registration, web analytics, email distribution and monitoring, session recording, remote access, performance measurement, data optimization and marketing, and the services of content providers and our legal and financial advisors (collectively, "Third Party Services") .

The suppliers of Third Party Services may receive (parts of) personal data of our visitors and customers or here access it in a different way depending on the specific roles and functions of these vendors in supporting and expanding our website and business, and they may only use this data for these purposes.

Note: although our website may contain links to other websites or services, we are not responsible for the privacy practices of these websites or services. We advise you to be aware when you leave our website and to read the privacy statements of all websites and services you visit before providing any personal data. This privacy policy does not apply to external websites and services linked from our website.


2. Courts, legal requests and obligations
Where permitted by local data protection laws, The BLOOOM may disclose or otherwise make your personal information available to others, with or without notice to you, in response to a legal request, such as a subpoena, legal proceeding, search warrant or court order, or in accordance with applicable law, if we believe in good faith believe that we are legally required to do so.


3. Protection of rights and safety
The BLOOOM may share your personal data with or without notice to you with third parties if we believe in good faith that this helps us protect the rights, property or personal safety of The BLOOOM, one or more of our customers, one or more members of the general public.


4. Social Media Features and Frames:
Our website contains certain social media or single sign-on features and widgets, such as "Facebook Like", "Share This" and other interactive mini-programs ("Social Media Features"). These Social Media Features may collect information such as your IP address or the page you are visiting on our website and may use a cookie to function properly. Social Media Features are hosted either through a third party or directly on our Services. Your interaction with third party social media features is governed by the policies of those third parties, not our policies.

In addition, your personal information may be shared directly with third parties through our website, for example, through page frames that transfer content to or from Third Party Services or other third parties while maintaining the look and feel of our website and our services ("Frames"). Please be aware that if you interact or share personal information through such frames, you are, in fact, sharing this information with the relevant third parties and not us, and that such interaction and data sharing is governed by the policies of the third parties and not our policy.

7.Use of cookies and other tracking technologies
In collaboration with marketing, analytics and technology partners, The BLOOOM uses certain technologies for monitoring and tracking, such as cookies, web beacons, pixels, tags and scripts. These technologies are used to maintain and improve our website and to provide a better experience for our visitors and customers. These technologies enable us, among other things, to administer the preferences and authenticated sessions of our visitors and customers, to make our website more secure, to identify technical problems, to monitor usage trends and the effectiveness of campaigns and to monitor the overall performance of our webshop. monitor and improve.

Cookies: Certain technologies only work if a small data file ("cookie") is downloaded and stored on your device. By default, we use several persistent cookies to authenticate sessions and users, for security, to keep track of user preferences (such as language and other settings), to stabilize connections (for example when uploading media), to evaluate the performance of our webshop and marketing campaigns and generally provide and improve our webshop.

If you want to delete or block cookies, please refer to the help and support function of your web browser for information on how to find the files or folders where cookies are stored. Information on how to delete and manage cookies can also be found at www.AboutCookies.org (this website is not provided by The BLOOOM and we cannot guarantee the correctness, completeness or availability of the information on this website).

Note: If you delete our cookies or if you disable future cookies or other tracking technologies, you may not be able to use certain parts or features of our website or your user experience may be affected in other ways.


Flash Cookies and HTML5: We and the providers of certain Third Party Services may use, primarily for advertising purposes, certain tracking technologies referred to as "Flash Cookies" and "HTML5". Various browsers provide their own management tools for removing or blocking such technologies. You can find additional information about managing Flash cookies here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html (This website is not provided by The BLOOOM and we cannot give guarantees about the correctness, completeness or availability of the information on this website.)


"Do Not Track" settings: We do not adjust our working method in response to a "Do Not Track" setting in the HTTP header of a web browser or mobile application.


8. Communication from THE BLOOOM
1. Promotional messages:
We may use your personal data to send you promotional information and messages via e-mail originating from The BLOOOM itself.

If you do not wish to receive such promotional messages, you may notify The BLOOOM at any time or follow the directions under the heading "Unsubscribe", "Unsubscribe" or "STOP" in the promotional messages you receive.

We take steps to limit the promotional information we send you to a reasonable and proportionate frequency and to only send you information that we believe is of interest or importance to you based on your details.


2. Notifications about Services and Billing
The BLOOOM may also contact you with important information about the website or how you use it.

For example, we may notify you (through any of the channels available to us) if a service is temporarily unavailable for maintenance, respond to your email, send you reminders or alerts about upcoming or forwarding overdue payments, complaints about abuse of your BLOOOM account or informing you about important changes on our website

It is important that you are always able to receive such messages. Therefore, you cannot opt ​​out of receiving service and billing communications unless you are no longer a member (i.e. you have deactivated your BLOOOM account).


9. Your rights with regard to your Personal Data
It is very important that you have control over your personal data. That is why The BLOOOM takes measures to ensure that you can view, update, modify or delete your personal data, that you can request a copy of it and that you can limit its use.

Before we provide personal data, we may ask you for additional information to verify your identity and ensure security.

You have the right to lodge a complaint with your data protection authority (but we recommend that you first contact to include us).

If you are a visitor or customer of The BLOOOM and would like to request that we send you a copy of your personal data on file, you may also send your request by post to The BLOOOM BLOOOM, Boslaan 43, 2132 RJ Hoofddorp or email to privacy@theblooom.nl. We will make reasonable efforts to comply with your request in a timely manner (unless we require additional information from you first), subject to legal and other permissible considerations.

Note: permanent deletion of your BLOOOM account means that all your information will be erased from The BLOOOM's databases. After this procedure you will no longer be able to use your account. All associated data will be permanently deleted and The BLOOOM will no longer be able to recover your account or retrieve your data. If you contact The BLOOOM in the future, the system will not recognize your BLOOOM account and we will not be able to find deleted BLOOOM account.


​10. Questions and Complaints
If you would like to ask a question or make a complaint about how we collect, use or disclose personal information, or if you believe that we have not complied with this Privacy Policy or with applicable laws for data protection, please contact us. You will find our contact details at the end of this privacy policy.

We take all complaints about privacy seriously and we will do everything reasonable to resolve your complaint as quickly as possible. We aim for a response time of 30 days.

We expect our procedures to be adequate to handle your complaint fairly and in a timely manner. However, if you are not satisfied with the outcome, you can also lodge a complaint with your national data protection authority.

You can always lodge a complaint with your data protection authority, but we ask that you contact us first so that we can try to resolve your complaint to your satisfaction.


11 . Data Retention
We may retain your Personal Data for as long as your BLOOOM account is active, as described in this Privacy Policy.


12. Security
The BLOOOM purchases web hosting from Wix. Wix has implemented safeguards to protect the personal information you share with us, including physical, electronic and procedural measures.Wix provides secure HTTPS access to most areas of the website, the transmission of sensitive payment information (such as credit card numbers) through their special purchase forms is secured over a connection with industry-standard SSL/TLS encryption, and they regularly receive PCI DSS (Payment Payment) certification. Card Industry Data Security Standards) In addition, they regularly monitor their systems for possible vulnerabilities and attacks and regularly look for new methods and Third Party Services to improve the security of our website and the protection of the privacy of our visitors and customers.

Regardless of all measures and efforts of The BLOOOM, we cannot guarantee absolute protection of your personal data or other User Content that you upload, publish or otherwise share with The BLOOOM.

Therefore, we advise you to set strong passwords for your BLOOOM account to never feel sensitive to us or anyone not to provide information of which the disclosure could cause you serious or irreparable harm.

​Note: although our website uses services from SHOPIFY, we are not responsible for SHOPIFY's privacy practices.
​If you have any questions about the security of our Services, you can always contact us at privacy@theblooom.nl


13. Updates and Interpretation
We may update this Privacy Policy when required by law and to reflect changes in the ways we collect, store and use information in the Privacy Policy. If we make changes that we consider to be "material" (as we determine in good faith), we will notify you prior to the relevant changes taking effect, using one of the notification methods. We encourage you to revisit this page from time to time for the latest news about our privacy practices. Unless and to the extent provided otherwise, our most current privacy policy applies to all information we hold about you in relation to our website.

The headings, captions or article headings in this document are provided for informational purposes only, define or clarify in no event any article or provision and shall not bind us in any way.


14. Contact us
If you have any questions about this privacy policy or if you want to exercise your rights described in article 9, you can contact us for data protection at privacy@theblooom.nl. We will try to resolve any complaints about the use of your personal data in accordance with this privacy policy.


You can also send a letter to one of the following addresses: The BLOOOM, Boslaan 43, 21352 RJ Hoofddorp..